Disclaimer
PURCHASE
CONDITIONS OF “FERRAN ADRIA BY ARMAND BASI” PRODUCTS ONLINE, CONTAINED ON THIS
SALES WEB SITE.
INFORMATION
ABOUT THE MARKETING COMPANY: BASI SA with registered office in Badalona
(Barcelona), Spain, c/ Sant LLuc, 54-64, entered in the Commercial Register of
Barcelona in Volume 22562, Folio 168, Page B 38872, Entry 19th and with C.I.F
Tax Identification Number A-08110249.
COMPANY
CONTACT INFORMATION:
E-mail:
salesnv@armandbasi.com
Fax: +34
93 484 67 02
These conditions are subject to change; therefore
you should read them before making each order.
Purchase
guarantees
The
articles offered on this web site meet the same requirements of quality and
guarantee as the products distributed through conventional business means.
Each
product that appears on this web site is accompanied by the following
information:
- Name of the article
- Picture/s of the article
- Description of the article
- Price (VAT included)
Please be advised that there may be variations between the colour of the
pictures shown on this web site and of the product, because of technological
limitations of monitors and terminals. For these purposes, the colour shown
will be approximate.
The
special offers, promotions or discounts shall be valid until the date indicated
or end of stock.
Purchase
method
a) The
articles that you wish to buy must be selected and added to the shopping basket
by a click on the corresponding icon.
b) The
shopping basket will contain the reference of the selected article, its name,
size, the colour chosen and the price in the corresponding currency (including
tax). The price shown does not include transport as rates vary depending on
the country of delivery.
c) The
order sheet will request the personal information that will be added to our
data base so that we can process the order and make further purchases
easier. This also means that you will be
able to access your personal information and information regarding your
orders.
d) Once
the purchase order is completed, and before dispatch of the order, a summary
will be presented identifying the purchased article, its total price (including
transport and tax) and delivery information. The order must be confirmed by a click
on the button “Accept Purchase”.
e)
Purchases can be paid by credit or debit card (Visa, Visa Electron, MasterCard
and AMEX). Other payment methods are not accepted. For payments by credit or
debit cards, the charge will be made online, that is, in real time,
through the payment gateway of the corresponding financial institution, once it
has been checked that the input information is correct.
f) Once
the transaction is confirmed, an e-mail will be sent to you, containing:
- the
order reference number
- description of the order
- the
personal information that has been input.
Failure to
receive this message could be due to a temporary problem in the communications
network or a mistake in the introduction of the input e-mail address.
h) The contract for the purchase of a product will be formalised only when we send this e-mail with the purchase and delivery reference number. The Contract shall only cover those products listed in the Confirmation of Delivery.
Currency
and taxes
The prices
on this web site are shown in euros (€)
BASI SA
will charge Value Added Tax to orders to be delivered to member countries of
the European Union. The applicable VAT it’s included
For orders with a delivery outside of the EU, VAT will
not be charged as these countries are exempt. Import duties and clearances are
included in the prices.
Payment
method and security
The only
accepted payment method is by credit or debit card (Visa, Visa Electron,
MasterCard y AMEX)
For
payments by credit or debit cards, the charge will be made online, that
is, in real time, through the payment gateway of the corresponding financial
institution, once it has been checked that the input information is correct.
With the
objective of offering maximum security to the payment system, we use secured
payment systems.
As a
complementary measure to the "Secured Payment" system and with the
aim of helping to prevent fraud on the Internet, BASI SA reserves the right to
verify the personal information supplied by the customer and take the measures
it considers necessary (including cancellation of the order) so that the
purchased merchandise can be delivered in accordance with the data that appears
on the order.
Transport
Transport
of purchased articles will be carried out by an international messenger company
and will be delivered within a MAXIMUM OF 15 DAYS.
The
transport price is calculated depending on the country of delivery, the
garments purchased and the packaging used for its delivery. The exact transport
price will be calculated on adding each article to the basket and will appear
on the page that summarises the purchase before confirmation of the order by
clicking on the “Accept Purchase” button and before input of the credit or
debit card data.
CANCELLATION
OF PURCHASES
If you are buying as a consumer, you will be able to cancel the Contract
at any time within 7 days from the date of receipt of the products. In this event, the price paid will be
refunded for said products in accordance with the conditions listed below.
Your right to cancel the Contract shall only be applicable to products
that are returned in the same conditions as they arrived. They must also
include all product instructions, documents and packaging. No refund will be
made when the product has been used or has suffered any damage.
This provision does not affect the current regulatory standard rights of
the consumer.
Returns in use of the right to cancel the
purchase.
To cancel the Contract within the indicated time limit, the product must
be sent in the original packaging to BASI SA, Sant LLuc 54-64, 08912 -
This list must contain the following:
- Name of customer
- Address, including postal code and country
- Order number
- Telephone number and contact e-mail
address
The customer will pay the cost of the return transport.
After examining the article, we will inform you if you are entitled to a
refund of the paid sums. Refunds will be made as quickly as possible and,
without exception, within 30 days of the date on which you notified us of your
wish to cancel. Refunds will be made to the same credit or debit card used to
pay for the purchase. The customer will accept the cost and risk of returning
the products as indicated above.
There will be no refunds or exchanges for products that are not in the
same condition as when they were delivered, or that have been used more than
the simple opening of the product.
Returns of defective products
In cases where you feel that, at the time of delivery, the product does
not match what is stipulated in the Contract, you must contact us immediately
in writing.
This letter must contain the following:
- Name of customer
- Address, including postal code and country
- Order number
- Telephone number and contact e-mail
address
- Reason for return
We will then carefully examine the returned product and we will inform
you by e-mail if its refund or replacement (as the case may be) is appropriate.
The refund or replacement of the article will be carried out as quickly as
possible and, without exception, within 30 days following the date on which we
send an e-mail confirming that the refund or replacement of the defective
product is appropriate.
The sums paid for returned products because of a fault or defect, when
there are any, will be fully refunded, including the delivery costs incurred to
deliver the article to you and that you have incurred to return it to us. Refunds will be made to the same credit or
debit card used to pay for the purchase.
These do not affect current regulatory standard rights.
Applicable law
These purchase conditions are subject to Spanish legislation; therefore purchase operations shall be understood to be carried out in the registered office of BASI SA.